1. The items requested are custom-made and will be crafted within a span of three to eight complete working days.

  2. The Seller primarily opts for DPD as the preferred carrier, with deliveries typically arriving within 5 to 15 working days.

  3. If the order tracking service is available, upon the Customer's request, the Seller will furnish the tracking particulars.

  4. When receiving parcels, a signature is required upon delivery. In instances where no one is available to accept the parcel during the initial delivery attempt, a DPD is issued, containing instructions for parcel collection/rescheduling of delivery. Decisions regarding re-delivery to the customer's address or collection from the nearest DPD Access Point are at the discretion of DPD and fall outside the Seller's purview.

  5. All specified delivery times serve as approximations. Infrequent delays caused by the carrier, beyond the control of the Seller, may occur. As a result, once an order has been dispatched, the Seller cannot assure the exact date of delivery.